Refund policy

Exchange & Refund Policy

Every Flames in You tee is made to order. Your design is printed for your order alone and passes a quality check before it's packed — it isn't pulled off a bulk stack.

That's why open returns aren't something we offer. It's also why size exchange is completely free: we'd rather get the fit right than leave you stuck with something that doesn't work.

Here's exactly what we cover.

Free size exchange

If your tee doesn't fit, we'll swap it for the right size at no cost to you. No shipping charge, no logistics fee, nothing.

Message us within 7 days of delivery
Our team arranges the reverse pickup — you don't book anything or pay anything
Once the tee reaches us and passes inspection, your new size ships out
It reaches you within 5–8 working days

The tee needs to be unworn, unwashed, and in its original packaging. One free size exchange per order.

Damaged, defective, or wrong item

If something's wrong with what arrived, we'll make it right — and you choose how.

Contact us within 7 days of delivery
Share a clear photo or video showing the issue and the original packaging
Once our team verifies it, you pick: a replacement tee, or a full refund

Refunds go back to your original payment method within 10–15 working days. We don't issue gift cards or store credit in place of a refund.

We arrange the pickup. You pay nothing.

An unboxing video makes verification instant. Without one we may need to ask a few more questions before we can approve.

Changed your mind?

This isn't something we can offer as standard. But we'd rather hear from you than have you stuck with a tee you don't want.

Message us within 7 days of delivery and tell us what happened
Our team reviews the request
If approved, we arrange the pickup and deduct ₹150 per tee from your refund to cover reverse logistics

The tee must be unworn, unwashed, and in its original packaging.

This charge applies only to change-of-mind returns. Size exchanges are always free, and so is anything that's our mistake.

Lost or delayed shipments

If your order is confirmed lost in transit, we'll reprint and reship it, or refund you in full — your choice.

If your tracking hasn't updated in more than 5 days, message us. We'll chase the courier on your behalf.

What we can't take back

Tees that have been worn, washed, or used
Customised or personalised products, unless they arrive defective
Slight variation in colour or shade from what you saw on screen — our photos are shot in daylight, but screens differ